How to Report NDIS Fraud
Fraud in the NDIS not only affects the scheme’s sustainability but can also put participants at risk. We are committed to delivering ethical, transparent, and participant-centred support. It’s important for participants, families, and providers to understand what NDIS fraud is—and how to report it.
What Is NDIS Fraud?
NDIS fraud is any dishonest behaviour intended to misuse or steal NDIS funds. This can include:
- Charging for services that weren’t delivered
- Overcharging for supports
- Falsifying invoices or documents
- Pressuring participants to spend their funding in certain ways
- Using participant details without consent to make claims
NDIS fraud hurts not just the scheme, but also the people it was created to support. Thankfully, there are ways to report suspicious activity safely and confidentially.
How to Report NDIS Fraud
If you suspect fraud or misuse of NDIS funds, you can report it directly to the NDIS Fraud Reporting and Scams Helpline:
- Phone: 1800 650 717
- Email: fraudreporting@ndis.gov.au
- Online Form: Report Suspicious Behaviour (NDIS Website)
You can make a report anonymously if you prefer. The NDIS takes all reports seriously and investigates through the appropriate channels.
What Information Should You Provide?
When reporting NDIS fraud, include as much detail as possible to assist with the investigation:
- What happened and when
- Names of people or providers involved
- Any evidence (invoices, emails, text messages, etc.)
- How you became aware of the suspicious behaviour
Protecting Yourself as a Participant
To help prevent fraud, it’s important to:
- Keep your NDIS details private
- Check your invoices and claims regularly
- Work with registered, reputable providers
- Don’t feel pressured to spend funding unnecessarily
How We Ensure Integrity
We follow strict ethical guidelines and NDIS quality standards to protect our participants. Our team ensures:
- Transparent pricing and service agreements
- Clear invoicing and communication
- Participant choice and control at all times
If you ever feel unsure about something, we encourage you to speak up. Our team is here to listen and take your concerns seriously.
Need Help or Have Questions?
If you think something isn’t right, or if you just want to better understand your funding is being used, contact us. We’re here to make sure your plan stays safe, your supports are delivered properly, and your rights are always respected.
Source: This article is informed by official guidance from the National Disability Insurance Scheme (NDIS) – What Are Scams page. For the most up-to-date information, please refer directly to the NDIS website.
