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Glossary

Choice and Control

By February 26, 2026No Comments

What Is Choice and Control?

Choice and Control refers to a person’s ability to make decisions about their own life, support arrangements and daily routines. It focuses on independence, dignity and having a voice in how services are delivered.

At Angels on Wheels, Choice and Control is central to how we provide support.

Understanding Choice and Control

This principle ensures that individuals are actively involved in decisions that affect them. It encourages participation in planning, setting goals and shaping daily routines according to personal preferences.

What Choice and Control Can Include

Support that promotes Choice and Control may involve:

  • Selecting preferred support staff
  • Deciding daily schedules and routines
  • Setting personal development goals
  • Choosing community activities
  • Being involved in planning and reviews

Why Choice and Control Matters

Having control over decisions builds confidence and strengthens independence. When individuals are empowered to guide their own support, outcomes are more meaningful and sustainable.

How Angels on Wheels Supports Choice and Control

We apply this approach across all services including Support Coordination, In Home Support and Social Community and Recreational Participation. For individuals exploring housing options, this principle also guides our Specialised Independent Living services.

Our Commitment to Individual Decision Making

We encourage open communication and collaborative planning to ensure every individual feels heard and respected.

What You Can Expect From Our Approach

  • Respect for personal preferences
  • Clear communication and transparency
  • Flexible support arrangements
  • A focus on independence and wellbeing

Learn More or Get Support

If you would like to learn more about Choice and Control in Rockdale, contact Angels on Wheels to discuss personalised support options.

Covid Info
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Angels on Wheels Covid Safe

At AOW, your safety is paramount. We believe it is everyone’s responsibility to help stop the spread of COVID-19.

Here’s what we are doing to keep our clients and our staff safe:

We ask our clients and staff to stay home if unwell and speak with their GP for any concerns. You can read more about COVID-19 symptoms here.